How can we help you

Have a question about our products? Choose your preferred method and we'll respond within 24 hours.

Phone

Call us at 0274547670, Monday to Friday, between 09:00 and 18:00. We're here for questions about orders, delivery, or products.

0274547670

Email

Write to us at info@caloriedeficitdiet.com. We respond within 24 hours, including weekends. Perfect for detailed questions.

info@caloriedeficitdiet.com

Frequently Asked Questions

In the FAQ section you'll find quick answers about delivery, returns, and product usage. Check before you write to us.

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Frequently Asked Questions

Clear answers about our products, delivery, and usage.

Choose based on the desired capacity and planned activity. For a day trip, a 10–15 liter bag is sufficient; for a lunch at the office, a more compact 5–8 liter one handles it perfectly. All our models keep food temperature for up to 6 hours.

Yes, all containers in the set are made from resistant food-grade plastic, BPA-free, and can be used in the microwave (without the airtight lid). They are also dishwasher safe on a normal cycle.

Absolutely. The band is available in three resistance levels: light, medium, and heavy. Beginners can start with the light version for stretching and light toning exercises, then gradually move to higher levels as they progress.

Delivery is made via express courier, usually within 2–4 business days from order confirmation. Shipping costs are calculated automatically at checkout, based on the destination and package weight. For orders over a certain value, shipping is free.

Yes, you have the right to return any product within 14 days of receipt, without stating a reason. The product must be in its original condition, unused, and in its packaging. Return costs are borne by you, and the refund is made within a maximum of 14 days from receiving the package.

Some of the sports accessories and modular containers are manufactured in Romania, in certified local facilities. The insulated bags are imported, but all comply with European quality and safety standards. On each product page, you will find clear information about the country of origin.

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